Overseas Travel Bureau policies describing the type of personal data we may collect from clients, the purpose for which it will be used for and the control safeguard we use to protect your personal data.
Purpose of Collection of Personal Data and its uses:- To make travel arrangement and providing tours ,hotel booking and other travel related services to you and for any other purpose that you have agreed, including but not limited to submitting an application form ,booking or confirming a tour, answering your enquires, organizing your travel ,tour, administer a contest, promotion, survey, website traffic analysis, or other site feature and managing your account and payment. Overseas Travel Bureau discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Overseas Travel Bureau behalf or to provide services available at Overseas Travel Bureau websites, and (ii) that have agreed not to disclose it to others.
When & What Information we collect:-We collect information from you when you make a booking through our reservation system via email or visiting our platform. Information collected during the course of the reservation may include but not limited to:
We collect information about you automatically when you use our website,
If you provide personal information to us about other persons when making a booking or during your stay, for example, family members or colleagues, we ask you to make sure they are happy for their personal information to be shared with us and to direct them to read this Privacy Statement if they want to find out more about how we use their information.
The amount and type of information that Overseas Travel Bureau gathers depend on the nature of the services requested and supplier requirement. For example, we ask client who visited our platform or request through email /fax comment to provide a personal information to book tickets/hotel as per the airlines/hotel mandatory information to reserve services requested. In each case, Overseas Travel Bureau collects such information only in so far as is necessary or appropriate to fulfill the purpose of the client’s service request. Overseas Travel Bureau does not disclose personally-identifying information other than required to complete the service request. And Client can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain service -related activities.
Please note that our platform are not intended for children and minors and we do not knowingly solicit or collect Personal Data from anyone under the age of 18, other than from a parent or legal guardian with their consent. As a parent or legal guardian, please do not allow your children to submit Personal Data without your permission.
Protection of Certain Personally-Identifying Information & Retention:-
We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as processing Airlines tickets, Hotel booking Insurance, Visa, Hotel. We maintain reasonable administrative, technical and physical safeguards designed to protect the Personal Information you provide. We will never provide your personal data to third parties for direct marketing purposes.
Retention Policy:- We retain personal data only for as long as necessary to provide the services requested by you and thereafter for a variety of legitimate legal or business purposes. These might include retention periods as per mandated by law, contract or similar obligations applicable to our business operations; for preserving, resolving, defending or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.
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It is also important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes or to be deleted during your relationship with us.